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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fadi Basheer

May 26, 2025

5  out of  5
rating by Fadi Basheer
"I’ve had the pleasure of working with Katrina Daniels as my State Farm agent, and I couldn’t be more impressed. She is incredibly knowledgeable, patient, and responsive. Whether it was answering questions about coverage or helping me make the right decisions for my home and auto policies, Katrina made everything simple and stress-free. What really stands out is her genuine care — she treats you like more than just a policy number. I highly recommend Katrina to anyone looking for reliable insurance support and top-tier customer service."
We responded:
"Thank you so much for your thoughtful and kind words! We're thrilled to hear that your experience with Katrina has been such a positive one. She truly cares about each of her customers and is dedicated to making sure they feel informed, supported, and valued every step of the way. Your recommendation means a lot to us, and we’re grateful to have the opportunity to serve you. If there's ever anything more we can do, please don't hesitate to reach out! - Dalan"
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Tanishia Jones

May 22, 2025

5  out of  5
rating by Tanishia Jones
"Let me tell you I LOVE STATE FARM, I have been with several insurance companies over years, and I came right back to STATE FARM. The BEST rates. Bernice Roush she is beyond GREAT, and I'm not just saying this. I highly recommend her and recommend you switch to State Farm. I know a lot of agents trying to sell, I know how it works, I've done my research on how they try to pull you in and the talk they give knowing it's just to get you to sign up, but Bernice was no where like that and you can tell. She really does want you to have the best rates. She explained a lot that other insurance companies didn't and won't. Keep up the GREAT work State Farm if I could give you guys 100 stars I would."
We responded:
"Wow—thank you for such an enthusiastic and heartfelt review! We’re so glad to hear that you’ve found your way back to State Farm and that Bernice made such a strong, positive impression. She truly goes above and beyond to provide honest guidance and help her customers find great coverage. Your support and recommendation mean the world to us. We’re lucky to have customers like you and team members like Bernice! - Dalan"
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Greg Kish

May 20, 2025

5  out of  5
rating by Greg Kish
"Thank you, Bernice! You were very informative, kind, extremely professional and patient! You left no stone unturned in helping me find the right coverage! I have been with Dalan Eubanks State Farm for many years and they always take care of me! They are very lucky to have you! Peace"
We responded:
"Hi Greg, thank you for your thoughtful review! Our team is glad to hear Bernice was informative and kind service while helping you choose coverage. Bernice is a fantastic team member, and we’re lucky to have her! We truly appreciate your loyalty to Dalan Eubanks State Farm Agent team over the years and are grateful for your support. - Dalan"
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Valeria Cook

May 14, 2025

5  out of  5
rating by Valeria Cook
"Menyon, Thank you for your time yesterday evening, I am grateful for your insight, your assistance is invaluable and your effort for your work. I appreciate your communication of customer service, will not go unnoticed. I am deeply grateful for the time and effort you put into helping me, very much appreciated!"
We responded:
"Thank you so much for your kind words and thoughtful message! We're glad to hear that your experience was helpful and that the support you received made a positive impact. Your appreciation truly means a lot to our team. We're always here to assist whenever you need us! - Dalan "
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Lionel Banks

May 13, 2025

5  out of  5
rating by Lionel Banks
"Just want to give thanks to Menyon! Menyon was super helpful, knowledgeable, and patient when it came to helping me get auto and renters insurance. Even though we had to play phone tag due to my busy schedule, Menyon always left a voicemail detailing what I needed to do next to move the process along. Thank you again!"
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear that you felt supported throughout the process, even with a busy schedule. It’s great to know that the clear communication and patience made things easier for you. We truly appreciate your kind words and are here whenever you need us! - Dalan"
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Durell Sims

May 11, 2025

5  out of  5
rating by Durell Sims
"I needed to bundle my home and auto, Menyon helped get me the best coverage at the best rates while being extremely patient and friendly. Thanks Menyon 🙏"
We responded:
"Thank you for your review! We’re so glad to hear you had a great experience bundling your home and auto insurance. Providing excellent coverage while making the process smooth and friendly is always our goal. We appreciate your trust and look forward to continuing to serve you! - Dalan"
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Alexandra Da Silva

April 29, 2025

5  out of  5
rating by Alexandra Da Silva
"Yesterday I had the opportunity to get a quote for my new policy. Menyon helped me, and I must say it was excellent service. They were very patient. I highly recommend them. They help you get great prices!"
We responded:
"Hi Alexandra, thank you so much for your kind words! We're thrilled to hear that Menyon provided excellent service and helped you find a great rate. Patience and personalized support are what we strive for, so your feedback truly means a lot. We appreciate your recommendation and look forward to assisting you with all your insurance needs! - Dalan"
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Mr. C.A M

April 24, 2025

5  out of  5
rating by Mr. C.A M
"I've never experienced a concerned and attentive Auto insurance agent. Until I came over to State Farm. I'm very pleased with Mrs. Menyon's service. I look forward to being a long term customer. "Very Pleased""
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Mrs. Menyon and that her attentive service stood out to you. Providing thoughtful, personalized support is what we strive for every day. We're excited to have you with us and look forward to serving you for many years to come! - Dalan"
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Matthew Pore

April 11, 2025

5  out of  5
rating by Matthew Pore
"I worked with Menyon today. She was and is always Joyful. Besides that, she explains everything that she is doing with great knowledge of how insurance works! Excellent service."
We responded:
"Matthew, thank you for your five-star review! We’re so glad you had a wonderful experience with Menyon. Her knowledge and ability to clearly explain each step make all the difference, and we’re lucky to have her on our team. We appreciate your support. - Dalan "
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Demetria Cosby

April 3, 2025

5  out of  5
rating by Demetria Cosby
"I had a great experience discussing my insurance plan with Bernice she made sure I understood what I was getting and I am satisfied thank you so much"
We responded:
"Thank you for your kind words! We're so glad to hear that Bernice was able to help you understand your insurance plan and ensure you were satisfied with your coverage. We appreciate your trust in us and are always here if you need anything. Thanks again! - Dalan "
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Denise Butts

March 27, 2025

5  out of  5
rating by Denise Butts
"Menyon is always great to work with. She is always pleasant and goes above and beyond to help me."
We responded:
"Denise, thank you for the kind words! We're so glad to hear that Menyon continues to provide such a positive experience. Her dedication and friendly attitude truly make a difference, and we'll be sure to share your appreciation with her. - Dalan "
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Tiffany Wilford

March 24, 2025

5  out of  5
rating by Tiffany Wilford
"I had the pleasure of working with Menyon Bishop this past week. She was very informative and thoroughly explained everything making this an easy process. She welcomed any questions I had and provided exception service. Highly recommended. Thank you!!"
We responded:
"Tiffany, thank you so much for the wonderful feedback! We're thrilled to hear that Menyon provided such informative and exceptional service. She truly takes pride in making the process smooth and simple for our customers. We appreciate you choosing us. - Dalan "
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Cody Bone

March 14, 2025

5  out of  5
rating by Cody Bone
"Bernice helped me out tremendously, after calling 4 other insurance companies she was able to get me vehicle insurance for a fraction of the price the other companies were quoting. Very friendly and very knowledgeable when it comes to insuring your vehicles. I highly recommend Bernice for anybody that needs a second chance at having insurance!!!"
We responded:
"Hi Cody, thank you for your amazing review! We're thrilled to hear Bernice was able to provide you with outstanding service and help you choose budget-friendly coverage. She truly goes above and beyond to help customers; your kind words mean the world to us. We appreciate your recommendation and are grateful for the opportunity to assist you. - Dalan"
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Charles

March 13, 2025

5  out of  5
rating by Charles
"Our experience was very positive. They took the time to sit down and explain the various options of our policy and answer all of our questions."
We responded:
"Charles, thank you for sharing your positive experience! We're so glad we could take the time to go over your plan options and answer all your questions. We strive to provide clarity and excellent service! We hope to serve you again soon. - Dalan"
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DeAnna Lynem

March 7, 2025

5  out of  5
rating by DeAnna Lynem
"Menyon processed my auto policy. She was very professional, patient, efficient and pleasant. Menyon explained the policy and assisted with transaction issues. Menyon gets five out of five stars from me."
We responded:
"Hi DeAnna, thank you for your wonderful feedback! We're so glad to hear that Menyon was patient, and efficient service while assisting with your auto plan. She takes pride in making a smooth experience for our customers, and we’re happy to know she made the process simple. We hope to work with you again soon. - Dalan"
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DeZaria Taylor

March 5, 2025

5  out of  5
rating by DeZaria Taylor
"I want to give a huge shout out and thank you to my agent Menyon. She was very helpful in making sure I understood everything she was saying and also gave me an affordable rate. Her energy was very high and you could hear in her voice that she love what she does and loves satisfying customers. I’m very happy that I am with State Farm. 10/10 I would highly recommend my agent any day."
We responded:
"Hi DeZaria, thank you for your amazing review! We're thrilled to hear Menyon was helpful and enthusiastic while making sure you understood the insurance process. Her passion for helping customers truly shines through! We appreciate your recommendation. - Dalan"
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Dee

February 28, 2025

5  out of  5
rating by Dee
"I had the pleasure of working with Menyon for my insurance needs, and I couldn’t be more impressed. From the moment I walked, Menyon was incredibly responsive, knowledgeable, and professional. She took the time to understand my unique needs and offered tailored solutions that fit perfectly with my budget and coverage requirements. What I appreciated most was Menyon’s transparency throughout the process. I never felt rushed or pressured to make a decision, and all my questions were answered thoroughly and clearly. It’s rare to find an agent who truly goes above and beyond, and Menyon is a perfect example of that. I feel confident and secure knowing that my insurance is in such capable hands. I highly recommend Menyon to anyone looking for a trustworthy, dedicated, and caring insurance agent. You won’t be disappointed!"
We responded:
"Hi Dee, thank you so much for your thoughtful and detailed review! We’re thrilled to hear about your positive experience with Menyon. She truly embodies a customer-first approach, and we’re so glad she was able to provide you with personalized options. Menyon goes above and beyond to make sure our customers feel confident and happy in their insurance decisions. We appreciate your recommendation. - Dalan"
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Georgina Young

February 26, 2025

5  out of  5
rating by Georgina Young
"I had the pleasure of working with MENYON at Dalan Eubanks Insurance Agency (State Farm), and she was outstanding! She was professional, efficient, and went above and beyond to help me and our member. Her communication was clear and fast, and she worked diligently to get everything handled smoothly and quickly. MENYON truly made the experience seamless, and I greatly appreciated her excellent service. Highly recommend her if you're working with this agency!"
We responded:
"Hi Georgina, thank you for your feedback! We’re so pleased to hear Menyon provided outstanding service and made the process seamless for you. Her efficiency and dedication truly make a difference, and we’re grateful to have her on our team. We hope to work with you again soon. - Dalan "
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Delores redd

February 25, 2025

5  out of  5
rating by Delores redd
"I worked with Menyon today and she checked every box. I feel even more covered. Her service is very welcoming, she made me feel right at home. Very patient with all my questions and request! 😊 Thanks Menyon Bishop"
We responded:
"Hi Delores, thank you so much for your kind words! We’re thrilled to hear that Menyon provided such a welcoming and thorough experience. Ensuring our customers feel covered and confident is our top priority, and we’re glad she could answer all your questions with patience and care. We’ll be sure to share your feedback with her! - Dalan"
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Tameaka Roundtree

February 11, 2025

5  out of  5
rating by Tameaka Roundtree
"Katrina is so awesome. She has very excellent customer service. She is very knowledgeable on the information that is asked of her regarding insurance issues, I definitely recommend her!!!! She is awesome at her job!!! Thank you to the entire Eubanks staff!! I have been a customer for several years!!!!"
We responded:
"Hi Tameaka, thank you for your wonderful review! We're so glad to hear Katrina provided you with excellent customer service. She takes pride in helping our customers so your kind words mean a lot! We also appreciate your continued loyalty to our team over the years. - Dalan"
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Andre Dawson

February 1, 2025

5  out of  5
rating by Andre Dawson
"Not enough stars to rate the service That my Agent Menyon provided for me on helping set up my Home Owners Insurance took the patience and time to help me understand the process."
We responded:
"Hi Andre, thank you for your thoughtful feedback! We're so glad to hear that Menyon took the time and patience to guide you through setting up your homeowner's insurance. We strive to provide clear and helpful support, and it's wonderful to know that Menyon was able to assist you. We hope to serve you again soon. – Dalan "
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Cindy Yee

January 30, 2025

5  out of  5
rating by Cindy Yee
"Menyon is a very good insurance agent. She helped me understand my home and auto insurance policy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Menyon was able to help you understand your home and auto insurance policy. Providing clear and helpful guidance is always our goal. If you ever have any more questions or need assistance in the future, we're here for you! -Dalan "
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Lisa Buckner

January 25, 2025

5  out of  5
rating by Lisa Buckner
"“I can’t say enough good things about my insurance agent Menyon. She helped me secure car, home, and life insurance with ease. She’s incredibly knowledgeable, walking me through each policy and ensuring I fully understood my coverage options. Her professionalism and responsiveness stood out—which is why I will continue to stay with State Farm. I had a recent issue and Mr. Dalan and their entire team treated me like family ❤️"
We responded:
"Hi Lisa, thank you so much for your kind words! We're thrilled to hear about your positive experience with Menyon. She truly goes above and beyond to make sure our customers feel informed and confident in their coverage decisions. We're also glad to hear our team made you feel like family during your recent issue—that's exactly the kind of service we aim for. We hope to serve you again soon. - Dalan"
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Tavaris Bogus

January 7, 2025

5  out of  5
rating by Tavaris Bogus
"I want to give a special thanks to Menyon! She help me out today 1/8/24, I was worried about paying my insurance premium and was going to let it lapse, .Menyon informed me of option to pay a portion of my premium now and pay the balance on my next bill. MENYON thank you for the great service and help."
We responded:
"Hi Tavaris, thank you for your review. Our team is glad to hear Menyon was able to assist you and provide a solution that eased your concerns. We'll be sure to pass along your kind words to Menyon—she'll be thrilled to know she made a positive impact. We hope to serve you again soon. - Dalan "
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Sherie Williams

January 7, 2025

5  out of  5
rating by Sherie Williams
"Menyon was the best! She is truly an asset to State Farm. She completely followed-up with all my questions and needed callbacks. She was able to get me the best auto rates for my vehicles. She was very patient during the entire process. I'm looking forward to working with her more on getting quotes for my home and investment properties."
We responded:
"Hi Sherie, thank you for your fantastic review! Our team is pleased to hear Menyon was able to provide you with budget-friendly coverage options and deliver the exceptional service we strive for. Menyon's dedication, patience, and thorough follow-up are just a few reasons we are happy to have her on our team. We appreciate your support. – Dalan "